1. Overview
DataKasa (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, why we collect it, and how we handle it when you use DataKasa services.
2. Information We Collect
We may collect the following categories of information:
- Account details: name, email address, phone number, password (stored securely as a hash).
- Transaction details: purchases, wallet activity, delivery status, timestamps.
- Referral info: referral code and referrer relationship (if any).
- Device/usage info: IP address, browser type, pages visited, and basic logs for security and performance.
- Support messages: details you send us via email/WhatsApp/support forms.
3. How We Use Information
We use your information to:
- Create and manage your account.
- Process payments and deliver data bundles.
- Maintain your wallet, transaction history, and referral earnings.
- Prevent fraud, abuse, and unauthorized access.
- Provide customer support and respond to your requests.
- Improve our platform performance, reliability, and user experience.
4. Sharing & Disclosure
We do not sell your personal data. We may share information only when necessary, such as:
- Payment providers: to complete transactions (e.g., card/mobile money processing).
- Telecom/fulfillment partners: to deliver data bundles to the recipient number.
- Service providers: hosting, analytics, security tools (limited to what is needed).
- Legal reasons: if required by law, court order, or to protect our rights and users.
5. Payments
Payment processing is handled by third-party providers. We may receive confirmation details (such as payment status, reference IDs, and timestamps), but we do not store your full card details on our servers.
6. Cookies & Tracking
We may use cookies or similar technologies to keep you logged in, remember preferences, and measure site performance. You can control cookies in your browser settings, but some features may not work properly if cookies are disabled.
7. Security
We use reasonable security measures to protect your information, including access controls and secure storage of passwords (hashed). However, no online system is 100% secure, so please protect your login details and notify us of suspicious activity.
8. Data Retention
We keep information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain transaction records for accounting and fraud-prevention purposes.
9. Your Rights
Depending on applicable laws, you may request to access, correct, or delete your personal information. Some requests may be limited where we must keep records for legal, security, or transaction reasons.
- Request account data summary.
- Request correction of incorrect profile info.
- Request account closure (subject to obligations).
10. Children
DataKasa is not intended for children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of DataKasa after changes means you accept the updated policy.
12. Contact
If you have questions about this Privacy Policy, contact us at: admin@datakasa.net